Water Well Reviews

Well went down on the farm Saturday. I called the company that had left a sticker on the tank. Left message (it's Wednesday and still haven't called back). Called 2 other companies Saturday. Again no call back 5 days later. Found KCW on the Internet. Eric answered the phone righ away, though he was hunting in a stand. I asked if he could come first thing Sunday morning so we could get water to the animals. He arrived early, fixed the problem and found another issue that would eventually leave us again without water. He fixed it. His charge was very reasonable. I will definitely use them again and refer them to anyone with well issues.

Turkey Pond Farm
1/19/2017

I am very pleased I called KCW. Donald was very helpful and knowledgeable. Eric was just as pleasant & conscientious of there work. They don't come any better!!

Anna C.
9/20/2016

Honest, Dependable, Quality Service In the last couple of months, I have had the misfortune of having my well shutdown on several occasions. In the spring, a spider caused a malfunction to the contacts. In the summer, a lightning strike took out my control box. At the beginning of fall, Hurricane Hermine left me without power to my well for days. I have a small farm and must have a working well to fill the water troughs.

Thankfully for me, Donald has come to my rescue every time. He easily repaired the damage from the spider attack and lightning damage but I was most impressed with his assistance to me after the Hurricane. Left without power, I was on the scramble to get a generator to run the well. I called Donald to see if he could wire a generator to well if could find one, he said that if I couldn't find one he would bring one of his generators to run my well and fill my troughs. That was an incredible offer considering he lives such a long way from my farm and he was without power as well.

I was able to locate a generator and Donald after a long, long day came by and hooked up the generator to the well. Thru his kindness and expertise were able to have water until the power was restored a few days later. I can't fully express how wonderful it is to know him and know I can rely on him when the well runs dry… Thank you!!!

Mary H.
9/15/2016

We've been using KCW for 10 years. They maintain 3 wells on our property. They are trustworthy, dependable, quick, and affordable. I really feel that KCW puts me (the customer) first, always presenting me with a range of options to suit my needs and my budget. Without a doubt, I would highly recommend them. I wouldn't call anyone else.

Rhaena C.
7/22/2015

We just recently had a home built and were experiencing short-cycling (every 10 seconds) of our well pump, along with lights flickering throughout the house when the pump kicked on each time. The contractor, sub-contractor, and electrician came out 4 different times to try and diagnose the problem to no avail. They all reported that "it was normal"! Knowing that they were wrong, I reached out to Donald at K.C.W. to come out and take a look at everything for a 2nd opinion. All I can say is "WOW"! He found that the tank they installed was ineffective, flooded with water, without any system to allow for the replacement of air in the tank! He recommended a bladder tank, which they installed, increased the water pressure, and fully explained the details of having a shallow well. No more flickering lights, cycling like it should, and the water pressure is through the roof! I cannot say enough about the quality

G.V. Gould
5/18/2015

My old water pump went out we went to Home Depot all they had was crap they don't even carry sta-rite pump we spend a lot of money buying their pumps they are used and don't even work we spend a month looking for a pump like mine we find out that the motor was burn so my fiance and myself we decided to Google for well pump repair and the letters K.C.W Electric Call my attention So we decided to go and they have pumps and motors,From old models to new models All shapes and sizes You name it they got it You ask and They give you the answers Great service And fair prices Thank you guys for everything you all did for my family Thank you Mr D.

Alex C.
11/05/14

It's really neat when you go to a place that your granddaddy used to take you when you were a kid and they all still remember him. Nathan Thompson was an electrician and he took me here to rebuild his electric motors when I was a kid and what's funny is I still use the place today to rebuild all of my electric motors.

Michael V.
5/30/14

Thank you for being so quick to respond to our water problem last week...we are very grateful and you did an excellent job....

Paul T.
5/17/14

Outstanding service! Came out to a property under management and completed the repair, a bad pressure switch in less than an hour. A real lifesaver. All with a great attitude. Highly recommended!

Michael L.
12/31/13

We were led to call KCW through a referral from a friend and we will do the same in the future if anyone we know is need of well repairs. They returned our phone call immediately as they were on the phone when we initially called and left a message. They were very prompt in coming out to our home after normal business hours. (less than 30 minutes) They went and retrieved the parts and their other needed equipment, returned and had our pump working top notch within 45 minutes. They exemplified courtesy, professionalism and integrity.

David H.
8/22/13

KCW is a true professional company that provides great customer service at a fair price! They have completely taken care of my well problems, done it quickly, and always with a smile!

G Robinson
8/15/13

Woke up Sunday morning without water and called 3 different water companies...no one answered...except KCW!!! Not only was my call immediately answered, but the he problem was fixed in only a very few hours! Top notch, professional, knowledgeable and speedy service. I will highly recommend KCW to all my friends, family and associates for any of their Water Well needs!

Betty U.
8/6/2013

6:30 on a Friday night the pump went out on my well. I called Eric, left a message and he called me back within 10 minutes. An hour later he was out here, replaced the control box and I have water again. He also replaced the tank on my well about a year ago. Same kind of quick service. I called him at 10AM and we had a new tank by 4PM.Courteous, quick, affordable. I would recommend Eric with KCW Electric to anyone at any time. He is definitely heaven sent! All I can say is AWESOME!

These guys are wonderful! It's great to know that there are still some dependable and honest people in this world...I encourage anyone having problems with their well, to contact this company...they are, simply the best!

The reason I chose this company is because they are family owned and operated since 1951 and I was looking for reliable company. I figured if they have been around this long they should be a good honest company. The owner of the company came out to meet with me and after the job was done he followed up to make sure everything was working ok!!! WOW..talk about customer service!!!